FAQs

About Our Caps

Q: What makes Dozleaf caps different?
A: Dozleaf caps are designed with performance, comfort, and style in mind. Made from high-quality breathable fabrics, they offer moisture-wicking, sun protection, and a secure fit for athletes and active lifestyles.

Q: Are your caps adjustable?
A: Yes! All our caps come with adjustable straps or stretch-fit options to suit various head sizes comfortably.

Q: Do you offer unisex styles?
A: Absolutely. Most of our caps are designed as unisex sports caps, perfect for both men and women.

Q: Are your caps suitable for outdoor workouts?
A: Yes. Our caps are built to handle sweat, sun, and movement – perfect for running, hiking, tennis, and more.

Shipping & Delivery

Q: How long does it take to process my order?
A: Orders are typically processed within 1-2 business days.

Q: How long does shipping take?
A: Shipping within the U.S. takes approximately 3-5 business days after processing.

Q: Do you ship internationally?
A: Currently, we only ship within the United States.

Q: What is the shipping cost?
A: We offer flat-rate shipping of $6.99 on all U.S. orders.

Returns & Exchanges

Q: Can I return or exchange my cap?
A: Yes! If you’re not 100% satisfied, you may return or exchange your item within 30 days of delivery. Please review our Refund and Returns Policy for full details.

Q: Do I have to pay for return shipping?
A: Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

Orders & Payments

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay.

Q: How can I check the status of my order?
A: Once your order ships, you’ll receive a confirmation email with tracking information. You can also log in to your account to track your order.

Q: Can I cancel or change my order?
A: Orders can be modified or canceled within a 12-hour window. Please contact us immediately at [email protected].

Product Care & Sizing

Q: How should I clean my Dozleaf cap?
A: We recommend hand-washing with mild detergent and air-drying to preserve shape and quality.

Q: What sizes are available?
A: Our adjustable caps are one-size-fits-most. Sizing details are listed on each product page for easy reference.

General Questions

Q: Do you offer gift cards?
A: Yes! Digital gift cards are available in various amounts and make a great gift for active friends or family.

Q: How can I contact Dozleaf?
A: Email us at [email protected]. Our team typically responds within 24 hours on business days.

Still Have Questions?

We’re here to help. Reach out to our support team and we’ll be happy to assist!