Vintage Brooklyn Boxing Club Baseball Cap - NYC Athletic Distressed Graphic Hat

Welcome to Dozleaf! We’re dedicated to ensuring a seamless, secure, and transparent shipping experience for every customer. Please read our shipping policy below to understand our timelines, shipping methods, and important conditions.

Order Processing Times

• Orders are processed once the payment is accepted. We process orders on business days, Monday through Friday, Eastern Standard Time (EST), excluding Post Office holidays such as New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
• Custom/Personalized Orders: Additional time may be required for items made to order or personalized. You’ll be notified of estimated dispatch times at checkout or via email.

Estimated Time of Arrival (ETA):

Delivery times depend on your location and the shipping method selected. While we work closely with our logistics partners to provide accurate delivery information, delivery times are estimates and cannot be guaranteed. Delays that occur during transit are beyond our control.

Here’s the estimated delivery breakdown:

Note:

• Order Cut-off Time: Orders must be placed before 5:00 PM (EST) (Eastern Standard Time, GMT-05:00) for same-day processing. Orders placed after this time will be processed on the next business day.
• Delivery Time = Handling Time + Transit Time.

Shipping Carriers & Methods

We use trusted shipping carriers to fulfill your order:

• USPS (United States Postal Service)
• DHL
• EMS (Express Mail Service)
• Local postal services

Please note: Shipping times are estimates. Delays due to customs, holidays, or carrier logistics are outside our control.

Order Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email that includes your tracking number and a direct link to track your package.

You can track your order by:

• Clicking the tracking link in your shipping confirmation email, or
• Visiting our Order Tracking page and entering your order number and the email address used at checkout.

Please note:

• Tracking information may take 24-48 hours to update after your order has been shipped.
• If you haven’t received a tracking email within the expected timeframe, please check your spam or junk folder.

Shipping Limitations

Currently, Dozleaf does not ship to:

• U.S. Territories: Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands
• APO/FPO military addresses
• International destinations (unless otherwise stated)

We are working to expand our service area. Stay tuned for updates!

Address Accuracy

To ensure successful delivery, please double-check that your shipping address is complete and accurate before placing your order. This includes street name, building or apartment number, city, state, and postal code.

We are not responsible for delayed or failed deliveries due to incorrect or incomplete addresses. If a package is returned to us because of an address error, you may be responsible for additional shipping fees to resend the order.

Tips for address accuracy:

• Use official formatting as recommended by your local postal service.
• Avoid using abbreviations or nicknames.
• Double-check your ZIP or postal code.

If you realize there’s an error after placing your order, please contact us immediately at support@dozleaf.com so we can make corrections before the order is shipped.

Lost or Damaged Packages

If your package is lost, delayed beyond the estimated timeframe, or arrives damaged:

1. Check your tracking link for updates.
2. Contact the shipping carrier with your tracking number.
3. Notify Dozleaf’s support team within 7 days of the estimated delivery date.

We will do our best to help you resolve the issue quickly.

Customer Support

Your satisfaction is our priority. For any questions about your shipment, contact us:

• Company Information:
• Company Name: Maria Hannon Fine Art, LLC
• Address: 300 S Poplar St, Denver, CO 80224, United States
• Email: support@dozleaf.com
• Phone: +1 (331) 226-3211
• Working Time: 9:00 AM – 5:00 PM (EST), Mon – Fri

At Dozleaf, we’re committed to delivering top-quality sports caps and a shopping experience you can trust. If you’re not 100% satisfied with your purchase, we’re here to help with easy returns and a clear refund process.

1. Return Eligibility

We accept returns under the following conditions:

• The item must be returned within 30 days of delivery.
• The product must be unused, unwashed, and in its original condition with tags and packaging intact.
• Proof of purchase or order confirmation is required.

If your item arrives damaged or incorrect, please contact us within 7 days of delivery.

2. Non-Returnable Items

Please note that the following items are non-refundable:

• Custom or personalized caps
• Items purchased on final sale
• Gift cards

3. How to Initiate a Return

To start a return, contact our customer service team:

Email: support@dozleaf.com
Please include:

• Your full name
• Order number
• Reason for return
• Photos (if item is damaged or defective)

Our team will respond within 24 – 48 hours with instructions and a return address.

4. Shipping Costs for Returns

• If the return is due to our error (e.g., wrong item, damaged product), we’ll cover the return shipping cost.
• For all other returns, customers are responsible for return shipping fees.

We recommend using a trackable shipping method and keeping proof of return for your records.

5. Refunds

Once we receive and inspect your return, you will be notified via email. If approved, your refund will be processed within 5 – 7 business days to your original method of payment.

Note: Shipping costs ($6.99) are non-refundable unless the return is due to a Dozleaf error.

6. Exchanges

We currently do not offer direct exchanges. If you need a different size or style, please return the item for a refund and place a new order.

7. Late or Missing Refunds

If you haven’t received a refund:

• First, check your bank or credit card account again.
• Then, contact your payment provider. It may take some time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us at support@dozleaf.com.

8. Contact Us

If you have any questions about this Refund and Returns Policy, our support team is here to help:

Email: support@dozleaf.com
Website: www.dozleaf.com

At Dozleaf, we strive to make your shopping experience smooth, secure, and flexible. That’s why we offer a variety of reliable payment methods to suit your needs. Whether you’re ordering one cap or gearing up for an entire season, your checkout process will be fast, easy, and safe.

Accepted Payment Methods

We currently accept the following payment options:

1. Credit & Debit Cards

We accept all major cards, including:

• Visa
• MasterCard
• American Express
• Discover

Securely processed through our trusted payment gateway with encryption to protect your data.

2. PayPal

Choose PayPal for a quick and secure checkout experience. You can pay using your PayPal balance, linked bank account, or credit/debit card.

3. Apple Pay & Google Pay

For customers on supported devices, we offer express checkout via:

• Apple Pay (iOS devices)
• Google Pay (Android devices)

Just tap and go for a frictionless experience.

4. Shop Pay

Powered by Shopify, Shop Pay offers faster checkout and secure storage of your information for future purchases.

Secure Transactions Guaranteed

We take payment security seriously. All transactions are encrypted using SSL (Secure Socket Layer) technology to protect your personal and financial information. Dozleaf does not store your credit card details on our servers.

Payments We Do Not Accept

At this time, we do not accept:

• Cash on delivery (COD)
• Personal checks
• Money orders
• Bank transfers or wire transfers

Need Help With Payment?

If you’re having trouble processing your payment, our support team is here to help.

Email: support@dozleaf.com

Shop With Confidence at Dozleaf

Whether you’re grabbing your first performance cap or adding to your collection, we make it easy to pay and get your order shipped quickly. Thanks for choosing Dozleaf, where sport meets style – securely.